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Loop by UnovoIssue 004

Keeping you in the loop on the technology changing how work gets done.

01/OpenAI

Takeaways from OpenAI's DevDay

OpenAI had a busy DevDay. More than 20 launches landed in a single day, including new models, always-on agents called Dots, collaborative Pages and Spaces, team tasks, and much deeper integrations with Slack and Teams.

A presenter on stage at OpenAI's DevDay in front of a large screen reading: 1.2B people use ChatGPT every week.
The DevDay keynote in San Francisco, 29 September.OpenAI DevDay 2026 keynote, via CoTalent AI

What caught our attention was how much of it was about working together. AI has been a strangely solitary experience so far - you, a chatbot and an empty box. OpenAI seems increasingly interested in what happens when the work itself lives there too: shared spaces, documents people and AI can work on together, tasks that keep moving, and Sites that can turn that work into something other people can actually visit.

And then there was the thing OpenAI didn't launch. GPT-6.1 Astra was held back after testing found it sometimes carried on without permission. For all the shiny new stuff at DevDay, that might be the most reassuring takeaway: sometimes the right launch decision is not to launch.

02/Skills

The cost of not knowing

Pluralsight asked 500 UK tech and learning leaders what skills gaps were costing them. More than a third put the figure at £380,000 or more over the past year. As Pluralsight sells training, you can apply the appropriate pinch of salt - but what those businesses said happened next is interesting.

A row of desktop monitors showing dashboards and spreadsheets in an empty office with brick walls and large windows.
Buying the tools is the easy part.Envato

Some had to bring in outside help. Others missed projects or lost work altogether. And while almost all have now invested in AI tools for at least some of their people, fewer than half think most of their workforce actually knows how to use them.

There's no shortage of businesses buying new technology. Making sure their people know what to do with it might be the better investment.

03/Farewell

Goodbye, Publisher

Pour one out for Microsoft Publisher. After 35 years of flyers, takeaway menus, school newsletters and truly heroic quantities of WordArt, Microsoft has finally called time on it. Publisher first arrived in 1991 and reached the end of its supported life this month.

An illustration of a rusty, cobwebbed Microsoft Publisher icon standing beside a gravestone marked R.I.P.
Microsoft Publisher, 1991 - 2026.Lucas Gouveia / How-To Geek

It was essentially design software for people who weren't designers. Pick a template, follow a wizard, drag a few boxes around and, eventually, something vaguely printable emerged. Microsoft now points people towards Word and PowerPoint for some of that work - or Microsoft Designer, where AI can increasingly do the designing for you.

There's something rather lovely about that changing of the guard. Publisher taught a generation to make it themselves. The next generation of tools would rather you just told them what you wanted.

Tanvir
On our radar

Tanvir tries OpenAI's Dots

Tanvir has been trying Dots, OpenAI's new always-on agents. Give one something to do and it can keep working after you've disappeared, come back with the results later, and - somewhat unexpectedly - you can actually phone it.

That last bit sounded like a gimmick, but turned out to be one of the more interesting ideas. Sometimes explaining what you want out loud is simply easier than sitting there trying to compose the perfect prompt. The whole experience is polished, thoughtful and surprisingly natural.

Tanvir isn't quite convinced he'd hand serious professional work over to one yet. But Dots contains enough good ideas about what working with an agent could feel like that we'll be keeping an eye on it.

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